FAQ

What is Hairberry™ for?

Hairberry™ is a cruelty free, all natural vitamin gummy that promotes hair growth, shine and strength.

Does it contain gelatin or other animal products?

No way, josé! Our gummies are 100% vegan. Pectin is used as the gummy base and all coloring is derived from plants.

How long will each bottle last?

Each bottle contains a 30 day supply of vitamins.

Are there any side effects?

Besides amazing hair?! Nah.. side effects are not common. Please check the ingredient label if you believe you may be sensitive to certain ingredients.

Will this cause my body hair to grow?!

No. Don't u fret my pet, body hair growth is related to hormones, which Hairberry™ does not contain.

Can guys use this or will they turn into girls?

As long as they don't mind the pretty packaging, of course they can use it!

My vitamins seemed to have changed colors, is this normal?

Since we don't use artificial colors or ingredients, the gummies can change color if not consumed within a few months or if left near sunlight. Don't worry, they are still safe to consume.

How will my order be shipped? Do you ship internationally?

DOMESTIC RATES: We use USPS First Class shipping (arrives in 2-5 days), USPS Priority is also an option and arrives in 1-3 days)

INTERNATIONAL: Shipping cost and method will be calculated at checkout, unfortunately these packages will not be insured.

How can I track my package? Cuz I want purdy hair asap.

Once your order has shipped you will receive an email with a tracking number.

 

Will I be charged duty fees?

Since we are located in the U.S. all domestic orders will not be charged a duty fee. International shipments may incur an import tax or duty fee. Please check with your local customs agent with questions regarding additional fees. We will not be held responsible for any taxes, fees, or seizures from importing our product.

When will my order ship?

Orders will be processed within 2 business days. If it's a holiday, please allow an extra day for processing. Purchases made after 3pm CST Friday will be mailed out on Monday.

How long does it take for my order to arrive?

Domestic orders will arrive in 3-5 days after the order has been processed.

International shipping times vary based on shipping method and destination

I did not receive an order or shipping confirmation email, what do I do?

First, check your spam folder to make sure it didn't end up in there! If you still don't see it, please email us at heyboo@hairberry.co

Do you accept returns?

In the event you change your mind about the product, you have 14 days from the day we shipped your order to request a return. Returns will only be accepted if product is unopened and plastic safety seal is still around the cap. Item must physically be in the condition it arrived in.

Proof of purchase is required. Please email heyboo@hairberry.co with your order number or copy of your receipt in the email. 

We are not responsible for return shipping costs.

I think my order is lost.

Please email us at heyboo@hairberry.co 

USPS does not allow lost package claims to be made until 4 weeks after it has been shipped. USPS International orders can take up to 4 weeks.

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